Assessment of Software Maintenance Capability:
نویسندگان
چکیده
Maintaining and supporting the software of an organization is not an easy task, and software maintenance managers do not currently have access to tools to evaluate strategies for improving the specific activities of software maintenance. This article presents the new architecture (version 2.0) of the software maintenance capability maturity model (SM). The contributions of this paper are: 1) to present a categorization of the software maintenance processes using a representation similar to that in ISO12207; and 2) present the new architecture of the model, which highlights the unique processes of the maintainers.
منابع مشابه
An ISO/IEC 15504 based Software Process Assessment in Small Software Companies
Software process assessment and improvement is widely acknowledged as one of the most important means for achieving competitive and effective software industry. To ensure the production of quality software, companies usually adapt software process standards and go through certifications based on their process capability. The goal of our study is to assess the current state of software process p...
متن کاملSoftware Maintenance Maturity Model (SM): The software maintenance process model
We address the assessment and improvement of the software maintenance function by proposing improvements to the software maintenance standards and introducing a proposed maturity model for daily software maintenance activities: Software Maintenance Maturity Model (SM). The software maintenance function suffers from a scarcity of management models to facilitate its evaluation, management, and co...
متن کاملA quality assessment method for application management
In this paper we describe some of the work performed in the Esprit AMES (Application Management Environment Support) project. We describe our assessment matrix for evaluating a company's effectiveness at performing application management and our process model around which the assessment procedure is defined. This assessment matrix is loosely based on the work on the SEI's Capability Maturity Mo...
متن کاملSM Model to Evaluate and Improve the Quality of Software Maintenance Process: Overview of the model
The software maintenance function suffers from a scarcity of management models that would facilitate its evaluation, management and continuous improvement. This paper presents a revised version of a maintenance-specific evaluation model: Software Maintenance Capability Maturity Model (SM). This model adopts a similar structure and should be used as a complement to the CMMi© (Capability Maturity...
متن کاملAssessing a Level 5 Organization
May 1999 TIS has been actively engaged in process improvement using the Capability Maturity Model for software (software CMM) since the early 1990s and was assessed at Level 3 in 1995. An assessment was performed in 1998 using the CMM-Based Appraisal for Internal Process Improvement (CBAIPI) method [1]. It resulted in a Level 5 rating for TIS, the highest that can be achieved for the software C...
متن کامل